Privacy Policy

Data Controller

pittidxsnp B.V. is the data controller responsible for your personal data. We are registered in the Netherlands under company registration number 74639521 and VAT number NL218746395B174.

Our registered address is Eikenlaan 94, 3059 VP Rotterdam, South Holland, Netherlands.

Data Collection

The data we collect includes personal information provided directly by you and information automatically collected through your use of our website and services. This may include your name, email address, phone number, company details, delivery addresses, order history, and communication preferences.

We collect information when you:

• Contact us through our website contact form
• Place orders for seafood products
• Subscribe to our communications
• Visit our website (through cookies and similar technologies)
• Communicate with our customer service team

How We Use Your Information

We explain how we use your information to provide our seafood supply services, process orders, communicate with you, and improve our operations. The use of your data is essential for fulfilling our contractual obligations and legitimate business interests.

Specifically, we use your information to:

• Process and fulfil your seafood orders
• Coordinate delivery schedules and logistics
• Provide customer support and respond to inquiries
• Send important updates about your orders and our services
• Maintain accurate business records and accounts
• Comply with legal and regulatory requirements
• Improve our products and services

Legal Basis for Processing

Under GDPR, we process your personal data based on the following legal grounds:

• Contract performance: Processing necessary to fulfil our seafood supply contracts
• Legitimate interests: Business operations, customer relationship management, and service improvement
• Legal obligation: Compliance with food safety regulations and business requirements
• Consent: Marketing communications and non-essential cookies (where applicable)

Data Sharing and Third Parties

We may share your personal data with trusted third parties who assist us in delivering our services:

• Delivery and logistics partners for seafood transportation
• Payment processors for secure transaction handling
• IT service providers for website and system maintenance
• Legal and professional advisors when required
• Regulatory authorities when legally obligated

We never sell your personal data to third parties for marketing purposes.

Data Retention

We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy and comply with legal obligations. Customer account information and order history are typically retained for seven years in accordance with Dutch business record-keeping requirements.

Marketing communications data is retained until you withdraw consent or request deletion. Website analytics data is anonymised after 26 months.

Your Rights Under GDPR

As a data subject under GDPR, you have the following rights:

• Right of access: Request copies of your personal data
• Right to rectification: Request correction of inaccurate data
• Right to erasure: Request deletion of your data in certain circumstances
• Right to restrict processing: Limit how we use your data
• Right to data portability: Receive your data in a structured format
• Right to object: Object to processing based on legitimate interests
• Right to withdraw consent: Withdraw consent for marketing communications

Cookies and Tracking

Our website uses cookies to enhance your browsing experience and analyse website usage. For detailed information about the cookies we use, please see our Cookie Policy.

You can manage your cookie preferences through your browser settings or our cookie consent banner.

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. This includes encryption, secure servers, access controls, and regular security assessments.

While we strive to protect your data, no internet transmission is completely secure. We cannot guarantee absolute security but continuously work to maintain high protection standards.

International Data Transfers

pittidxsnp primarily operates within the European Union. If we transfer your data outside the EU/EEA, we ensure appropriate safeguards are in place, such as adequacy decisions, standard contractual clauses, or other approved mechanisms under GDPR.

Children's Privacy

Our services are intended for businesses and individuals aged 18 and over. We do not knowingly collect personal data from children under 16 years of age. If we become aware of such collection, we will take steps to delete the information promptly.

Contact Us

If you have questions about this privacy policy, wish to exercise your rights, or need to contact us regarding data protection matters, please contact us using the following information:

Supervisory Authority

You have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) if you believe your data protection rights have been violated:

Autoriteit Persoonsgegevens
Postbus 93374
2509 AJ Den Haag
Netherlands
Website: autoriteitpersoonsgegevens.nl

Policy Updates

We may update this privacy policy periodically to reflect changes in our practices, legal requirements, or business operations. We will notify you of significant changes through our website or direct communication.

The current version is always available on our website, and the "last updated" date indicates when the most recent changes were made.